We take great pride in the quality of our products and guarantee you will be satisfied with anything you purchase at Art by Cake if for any reason you are not completely satisfied with your purchase, send it back to us. we will be happy to make an exchange or issue you a refund for the original price paid once the item is returned within the appropriate time period.
We also guarantee that your product will not arrive damaged. if this happens to you, you will be able to send the product back free of charge and receive a new one.
For your peace of mind, Items purchased are guaranteed against manufacturing defects for a period of 2 years from the date of purchase, unless otherwise stated. If a manufacturing defect is found, we will be happy to repair or replace your product, including all delivery charges.
Please do not return products to us without contacting us first, we do not accept liability for any items returned to us without authorization.
If we request that an item is returned to us, we do not accept liability for loss or damage in transit so please ensure that products are adequately packaged and returned to us via a tracked service (if we do not supply a pre-paid label).